Terms & Conditions

• Placing an order: An order submitted on this site is a request, not a binding contract. We confirm availability, then send you the payment details. The service starts once we have confirmed your payment.
• Prices: Server prices are shown in USD per month. Longer terms may be discounted as shown at order time. Custom-work pricing is agreed in writing before work starts; the estimator on the site is a guideline only.
• Payment: By bank transfer or the channel we specify. We do not take card details on this site. Access is granted, renewed or restored once payment is confirmed against our records.
• Renewals: Servers renew for the same term unless you tell us otherwise before the term ends. A renewal must be paid before the current term expires to keep your allocated IP and avoid teardown.
• Refunds: Server fees are non-refundable once the instance is provisioned, except where the law requires otherwise or we cannot deliver the service you paid for.

We bind a base customer identifier to your instance and preserve your allocated public IPv4 address on every timely renewal, so licensing, allow-lists and DNS you set up keep working. If you do not renew before the term ends, the node allocation and its IP may be released automatically and we cannot guarantee the same address afterwards.

You may run any lawful workload, including an operating system you supply as an ISO, provided you hold valid licences for it. You may not use a server for:

• DDoS, packet-flood or amplification loops, port scanning at scale, or brute-force / credential-cracking activity.
• Cryptocurrency mining.
• Hosting or distributing illegal material, malware, phishing content, or unsolicited bulk email (spam).
• Any activity that endangers the platform, other customers, or the upstream network.

Any of the above results in immediate termination of the instance with no refund. Serious or repeated abuse may also be reported to the authorities.

RGS Solution, our WhatsApp Business CRM, is a separate product with its own terms and its own privacy policy. If you use it: recipients of your broadcasts must have opted in; you are responsible and liable for the content you send; you agree to use the pacing controls provided; and RGS Tech Center is not responsible for a number being rate-limited or banned by Meta as a result of how you use it.

• Scope: Each engagement is defined by a written brief. Changes to that brief are quoted separately.
• Intellectual property: On full payment of the agreed fee, ownership of the deliverables (source code, designs, build artefacts) transfers to you. We may retain general know-how and reusable, non-client-specific components.
• Third-party components: Open-source and licensed third-party components remain under their own licences.
• Acceptance: You have a defined review window after delivery to report defects against the brief. After that, further changes are billable.

We may suspend or terminate a service for non-payment after notice, or immediately for a breach of the acceptable-use rules above or a threat to the platform. You may stop a service at the end of a paid term by telling us before it renews. On termination we delete the instance and its data after a short grace period; you are responsible for taking your own backups first.

We aim for a 99.9% network availability target but do not warrant uninterrupted service. To the maximum extent permitted by law, our total liability for any claim arising out of a service in any 12-month period is limited to the fees you paid us for that service in that period, and we are not liable for indirect or consequential loss, lost profits, or lost data where you did not keep your own backups. Nothing here excludes liability that cannot lawfully be excluded.

We may update these terms; material changes are posted here with a new date and, where we can, emailed to active customers before they take effect. Questions: support@rgstech.center.